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Order Help

Our team can help you with questions or problems related to order placement or delivery.

Orders can be shipped within the contiguous United States, Alaska, Hawaii, and to APO/FPO addresses. We don’t ship to PO Boxes, US territories, or international addresses. Visit our shipping page for more information.

Tekton tools are Always Guaranteed®. Once a tool becomes yours, we’re available to help you no matter where you got it or how long ago. Our guarantee has no time limits and no fine print—just personalized solutions. Request a replacement.

Contact Us About Your Order

Please complete and submit the form, and we’ll respond the same day Monday through Friday before 8 p.m. ET. If you contact us outside of normal business hours, we’ll respond right away on the next business day.

First name
Last name
Order number

If applicable, attach a file. Please limit file size to 8MB.

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Live Phone Support


Mon - Fri, 9a - 5p ET