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Group: Operations

Department: Supply Chain

Direct Supervisor: Fulfillment Center Manager

Pay: Starts at $23/hour
+ $1/hour premium for full-time second shift employees
+ $1,000 sign-on bonus for full-time employees after 30 days

Tekton needs an impressive Direct Order Team Captain to ensure that user orders are processed accurately and on time. You will set daily objectives and assign Direct Order Fulfillment team members to complete them. This work includes continuously improving processes and procedures in your area.

Some specific role responsibilities

  • Actively coach team members on best practices and enforce all formal work procedures
  • Measure and report on team members' performance
  • Use our warehouse management system to process sales orders and shipments for user orders
  • Communicate with the team about picking, packing, and shipping specific orders
  • Follow strict inventory procedures and participate in regular cycle counts as needed
  • Collaborate with the Quality Control team to ensure all quality standards are met
  • Keep your workstation and surrounding areas clean, organized, and safe for you and others
  • Help with other Fulfillment Center duties like assembling, picking reseller orders, unloading containers, and replenishing stock
  • Operate all material handling equipment effectively

What it's like in Tekton's Fulfillment Center

Surroundings: You will be working in a clean, organized warehouse around people and material handling equipment like order pickers, forklifts, and carts.

Noise level: It is generally quiet with occasional low-level noise coming from pickers and forklifts.

Safety: Safety is important to us and we take it seriously. The warehouse has designated walking and working areas, as well as guardrails in certain locations. We also provide safety training and protective gear such as vests, gloves, and floor mats.

Temperature: Our warehouse has heating and air conditioning. Temperatures are typically between 60 - 80°F, but can vary depending on the season and location in the warehouse.

Dress code: Clothes should be comfortable to twist, lift, and bend in. Closed-toe shoes are required.

Physical requirements

You must be capable of working on your feet the entire shift and repeatedly lifting 20 - 45 pounds.

Education, experience, and skills

We provide on-the-job training. You do not need a specific degree or job history, but a background in warehouse management, operations, supply chain, lean manufacturing, or related fields could be helpful. You must be able to use basic technology effectively, like email and our warehouse management system.

Location and hours

This is a full-time hourly position located in Grand Rapids, Michigan. Team Captains are expected to arrive before the start of their shift and ensure work is wrapped up at the end of their shift. They may occasionally switch shifts or oversee a Saturday shift. We are able to change employee start and end times or make special arrangements for scheduling conflicts.

Full-Time Second Shift

Regular Hours

Monday: 11:00 a.m.– 10:30 p.m. ET.

Tuesday through Thursday: 12:00 p.m. – 10:30 p.m. ET.

Optional Overtime

Friday: Anytime between 6:00 a.m. – 5:00 p.m. ET.

Saturday: Anytime between 7:00 a.m. – 3:00 p.m. ET.

Weekly Hour Requirements

Required to work an average of 40 - 45 hours. Overtime may be required at times.

About the company

Tekton, Inc. is a family-owned company in Grand Rapids, Michigan. We are dedicated to making the best hand tools you will ever own, and we start by designing the products that we personally believe in and want to own ourselves. We focus especially on tools used in mechanical and assembly work; our core categories include systems of hand drive sockets and ratchets, impact sockets, wrenches, screwdrivers, and pliers.


Think you'd be a good addition to our team? Submit an application today.

Tekton, Inc. offers equal employment opportunities to all employees and applicants without regard to race, age, color, religion, sex, national origin, handicap or disability, sexual orientation, veteran status, or any other legally protected status.